- How long does the warranty last and what does it cover?

Amalys offers you a 2-year international warranty.
Your Amalys watch is covered by a two-year warranty from the date of purchase under the terms and conditions of this warranty. This warranty covers component and production defects existing on the day of purchase of your Amalys watch. This warranty will only be valid if the warranty certificate is dated, fully and correctly completed and sealed by an official Amalys dealer.


During this period, the movement, hands and dial are the only components covered by this warranty. This warranty does not cover:

- The life of the battery;
- Normal wear and tear or ageing, damage resulting from mishandling, carelessness or accident;
- Water damage if the product care instructions regarding water resistance have not been followed. Amalys watches have a water resistance of 3ATM: they are not resistant to showers, bathing or other. Excessive contact with water can cause permanent damage to your watch. More generally, Amalys does not recommend putting your watch in contact with water in order to preserve it as much as possible.
- Products that have not been purchased from an official Amalys retailer.
 

- How do I get my Amalys watch repaired?


If you have purchased your watch from our website and believe it is covered by our warranty, please contact us at [email protected] and we will do our best to help you. Please note that the warranty does not cover :    

- Battery life;
- Normal wear and tear or ageing, damage resulting from mishandling, carelessness or accident;
- Water damage if the product care instructions regarding water resistance have not been followed. Amalys watches have a water resistance of 3ATM: they are not resistant to showers, bathing or other. Excessive contact with water can cause permanent damage to your watch. More generally, Amalys does not recommend putting your watch in contact with water in order to preserve it as much as possible.
- Products that have not been purchased from an official Amalys retailer.



 - How long does the battery last in my watch?

In general, the life of the batteries used in our watches can reach between two and five years. Its longevity depends on external factors such as outside temperature, humidity or air pressure.

To replace the battery in your watch, we recommend that you visit a watch jeweller near you. We recommend you to go to an official Amalys retailer for an optimal service, you will find here the retailer nearest you: ICI



- What should I do if my watch has stopped?

Please check that the crown is pressed against the watch case. When you receive your watch, a plastic safety device prevents the crown from being pushed in and the movement from starting. If this does not solve the problem, please contact us at [email protected] and we will do our best to help you.