Amalys 2-Year International Warranty
At Amalys, we place a special emphasis on the quality and durability of our watches.
Your Amalys watch is covered by a 2-year international warranty starting from the date of purchase. This warranty covers manufacturing defects and material defects discovered during normal use of the product.
Proof of purchase (order confirmation or invoice) will be required for any warranty claims.
An additional year of warranty included
At Amalys, we believe that a brand can have a positive impact beyond the product itself.
That is why we support organizations dedicated to defending the rights of women and girls around the world.
To extend your warranty by one additional year—and enjoy a total of three years of coverage —we invite you to participate in this charitable initiative.
To activate your third year of warranty:
Scan the QR code inside your watch box |
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Please fill out the activation form, |
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Then vote for the organization you’d like Amalys to support on your behalf. |
Once you have completed the form, your third year of warranty will be automatically activated.
You can learn more about our commitments and the organizations we support here.
How to File a Warranty Claim
To file a warranty claim, please contact us at:
hello@amalys.com or via WhatsApp at +32 456 37 09 31
Please include:
1. a photo of your watch,
2. a description of the issue you are experiencing,
3. your proof of purchase or order confirmation.
Our customer service team will get back to you as soon as possible to assist you.
Shipping costs associated with returning a product under a warranty claim may be the customer’s responsibility, unless otherwise specified by our customer service department. |
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To prevent damage, we recommend having the battery replaced by a professional watchmaker or jeweler. Amalys shall not be held liable for any damage caused by unauthorized handling or repair. |
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This commercial warranty is in addition to the legal rights you have under applicable consumer protection laws. |
