Privacy Policy

Last updated: May 6, 2026

At Amalys, we place a high priority on protecting your personal data and your privacy.

This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website www.amalys.comor make a purchase from our store.

1. Data Controller

The controller of the personal data collected on this Site is:

Navylys SRL
Chaussée de la Hulpe 185
, 1170 Brussels — Belgium
VAT: BE0678665349

Email: hello@amalys.com

2. Personal data collected

When you use our Site, we may collect certain information about you.

Information provided when placing an order

When you make a purchase, we collect the following information:

your first and last name,
your billing address,
your shipping address,
your email address,
your phone number,
your payment information,
as well as any information necessary to process your order.

Payments are secure and processed by third-party payment providers. Amalys never has access to your full banking information.

Information Collected Automatically

When you browse our Site, certain information may be collected automatically through cookies or similar technologies, including:

your IP address,
your web browser,
your time zone,
the pages viewed,
the products displayed,
interactions with the Site,
as well as browsing and performance data.

This information helps us improve the user experience, security, and performance of the Site.

Customer Service

When you contact our customer service department, we may collect the information you voluntarily provide to us, such as:

your name,
your email address,
your order number,
as well as any information related to your request.

3. Use of Your Personal Data

We use your personal data to:

process and ship your orders,
manage payments,
contact you regarding your order,
provide customer service,
improve our Site and our services,
prevent fraud and secure transactions,
send you marketing communications if you have consented to them,
to personalize your user experience and our ads.

4. Sharing of Personal Data

We share certain data with trusted service providers that are necessary for the operation of our business, including:

Shopify (online store hosting),
payment service providers,
carriers,
analytics and advertising tools,
email and marketing services.

These service providers have access only to the data strictly necessary for the performance of their services.

We may also disclose certain information if required by law or to protect our rights.

5. Advertising and marketing tools

We can use tools such as:

Google Analytics,
Meta Pixel (Facebook & Instagram),
TikTok Pixel,
Google Ads,
or other similar technologies,

to better understand how our Site is used and to provide you with content or ads tailored to your interests.

These tools may use cookies or similar technologies.

You can manage your cookie preferences at any time through your browser settings or our cookie management banner.

6. Cookies

The Site uses cookies to:

to ensure its proper functioning,
to improve your user experience,
to analyze traffic and performance,
to personalize content and ads.

A cookie is a small file stored on your device when you browse the web.

You can change or withdraw your consent to cookies at any time through your browser settings.

Please note that disabling certain cookies may affect the proper functioning of the Site.

7. Legal basis for processing

In accordance with the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

your consent,
the performance of a contract (for example, when placing an order),
compliance with our legal obligations,
our legitimate interests related to improving our services, security, and fraud prevention.

8. Data Retention

Your personal data is retained only for as long as is necessary for the purposes for which it was collected, including:

order processing,
accounting and legal obligations,
customer service management,
or marketing activities when you have given your consent.

9. Your rights

In accordance with the GDPR, you have the following rights:

the right to access your personal data,
right to rectification,
right to erasure,
right to object,
right to restriction of processing,
the right to data portability,
the right to withdraw your consent at any time.

To exercise your rights, you can contact us at:

hello@amalys.com

We are committed to responding as soon as possible in accordance with applicable regulations.

10. Transfer of data outside the European Union

Certain data may be transferred outside the European Union through our technical service providers or partner services.

In such cases, we ensure that appropriate safeguards are put in place to guarantee a level of protection that complies with European regulations.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, disclosure, or alteration.

However, no method of electronic transmission or storage can guarantee absolute security.

12. Complaints

If you believe your rights have not been respected, you can contact us at: